Meet our Network

Meet our Network

These organizations work as an unified team to provide 211 services to all Louisianans:

Our Louisiana 211 Statewide Network is composed of eight dedicated non-profit organizations with more than 560 years of collective service to communities in Louisiana. Together, our network works around the clock to provide accurate information and referrals to meet the needs of 211 help seekers.  All services are free and confidential to Louisianans. 

Meet the Louisiana 211 Network:


232-HELP proudly provides 211 services for the 10 parishes in the Lafayette area. You can access a map of the service delivery area here

232-HELP is a single destination agency providing information, education and referral services. Guidance and direct services are rendered as required. They work to help those in crisis return to being healthy and productive members of the community and to empower and strengthen individuals and families by connecting those in need with community and social services that address their needs.

For more information about 232-HELP, please contact Pierre Coleman at


Capital Area United Way proudly provides 211 services for the 11 parishes of the greater capital region. You can access a map of the service delivery area here

For more than 96 years, Capital Area United Way has touched thousands of lives in its 10-parish service area. They envision a community where everyone is empowered to reach their full potential. Their mission is to solve our community’s toughest challenges by leveraging partnerships to advance the common good in education, income stability, and healthy living. To learn more visit

For more information about United Way 211/CAUW, please contact Jil Massucco at  


United Way of Central Louisiana proudly provides 211 services for the 7 parishes of the Alexandria area. You can access a map of the service delivery area here

Since 1954, UWCL has served its community and their mission is to link people and resources for a stronger community in Central Louisiana. They work to support a vision of of a community in which all our neighbors are linked to each other and to the resources they need to prosper and thrive. 

For more information about United Way 211/UWCL, please contact Michelle Purl at



United Way of Northeast Louisiana proudly provides 211 services for the 12 parishes of the Monroe area. You can access a map of the service delivery area here​​​​​​​

United Way of Northeast Louisiana works with volunteers, donors, and other organizations locally to create lasting community change in the areas of Education, Income, and Health—the building blocks for a good quality of life. For more information about United Way of Northeast Louisiana, visit United Way NELA 211 provides free and confidential information and referral services to all living within the parishes of Northeast Louisiana, 24 hours a day, 7 days a week. Services can be accessed by dialing 211 or texting a zip code to 898-211. 

For more information about UWNELA, please contact Janet Durden at    


United Way of Northwest Louisiana proudly provides 211 services for the 9 parishes of the Shreveport area. You can access a map of the service delivery area here

Since 1921, UWNWLA has served the Northwest region of the state. UWNWLA fights for the health, education, financial stability and essential needs of every person in their community. Their vision is to collaboratively improve the lives of the people in Northwest Louisiana.

For more information about United Way 211/UWNWLA, please contact Louise Droddy at


United Way of Southwest Louisiana proudly provides 211 services for the 5 parishes of the Lake Charles area. You can access a map of the service delivery area here

For over 80 years, UWSWLA has been committed to building strong, successful families and strengthening their community. UWSWLA is an authority on recognizing, measuring and mobilizing the resources to target community needs in Southwest Louisiana with a focus on Education, Economic Mobility, Health and Basic Needs. 

For more information about United Way 211/UWSWLA, please contact Sarina Clooney at     


VIA LINK proudly works to support Louisiana 211 in 10 parishes in the New Orleans area. You can access a map of the service delivery area here

VIA LINK provides a range of services to the people of Louisiana.  We provide counseling to those in crisis, help people connect with critical services, give suicide intervention, manage the HMIS system for Orleans and Jefferson parishes, offer opioid counseling and more.  Our services are provided by phone, text, and online chat services 24/7, 365 days a year.  VIA LINK is the only crisis certified call center in the Louisiana 211 Network, and we handle all 211 crisis calls in the State.

For more information about VIA LINK, please contact Sherrard Crespo at


The Louisiana Association of United Ways proudly provides strategic development and project support to the Louisiana 211 Statewide Network.

As a statewide association of United Ways, LAUW's mission is to collaborate to create more opportunities for the people of Louisiana. 

For more information about the Louisiana 211 Statewide Network, please contact the Louisiana Association of United Ways via e-mail at