What is 211?
211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.
A single access point for every day needs and in times of crisis. For example, 211 can offer access to the following types of services:
Part of a growing national network, Louisiana 211 serves all Louisiana parishes. Our trained call specialists work to connect residents in need to available resources in their community.
In 2020, 290,000 people turned to Louisiana 211 to seek assistance to find help and our team of call specialists answered 3 times more calls than in 2019. In total over 358,000 referrals were made last year, including disaster related calls in response to COVID 19 and hurricanes.
When you call 211, where are calls directed?
Louisiana 211 calls are answered by trained information and referral specialist within partnering non-profits located in Louisiana.
Call centers are located at:
The Louisiana Association of United Ways provides strategic and administrative support to Louisiana 211.
For more information about the Louisiana 211 Statewide Network, please contact the Louisiana Association of United Ways at (225) 341-2928.